What type of casino is 21Casino?
From the same makers as Casilando, 21Casino was launched in 2017. The online casino has a license of both Curacao as well as the UK Gambling Commission. The last license is of course the most important. However, with two licenses it means 21casino has a broader gaming offering. The company White Hat Gaming Limited (Caddell Limited N.V.) was also behind the now closed Amsterdam Casino, and currently operating SlotPlanet. With 21Casino they have added a nice brand into their portfolio. Be sure to try it out!
What are the pros and cons of 21Casino?
Below we’ve listed the pros and cons of 21Casino. This gives a good impression of this casino’s strong- and weak points.
How do you deposit money at 21Casino?
21Casino offers a broad range of deposit options. Starting with VISA, Mastercard and Maestro, you can also wire money through Trustly, Giropay, Sofort, Paysafecard and the e-wallets Neteller and Skrill. Deposits go fast with most methods, even instant. However, do know that a wire transfer may take a bit more time. If you’ re money is not visible in your account, hit F5 (refresh the page).
Time until payout
Whenever you make a withdrawal it stays ‘pending’ for 2 days. During this time, you are still able to cancel your payout. Which means of course, playing again with your winnings, and trying to make even more profit! The minimum withdrawal is €10. The withdrawal options are explained below, and per option we have indicated the waiting time for the money to arrive.
What games does 21Casino offer?
Having many slot providers on your casino website is always a plus. 21Casino proves this. It is the main pro for them. 1x2Gaming, Barcrest, Big Time Gaming, Netent, Leander, Merkur, PlayNGo, Microgaming and WMS are the big software companies that 21Casino works with. And then there’s 10 more to add. So, it becomes really easy to access every online slot game you would like to play. And tens of new games are added every month. A special category is dedicated to Jackpot Slots, so these are easy to find as well.
Aside from Slot Games, 21Casine of course offers Live Dealer Games and Software Table Games like roulette, blackjack and many more. Netent provides for the Live Casino Games. The latest big hit, Lightning Roulette, is also present onsite.
What does 21Casino's interface look like?
What support does 21Casino offer?
21Casino does not provide telephone support. For us that’s a big disadvantage. What do you do when the chat is unavailable? Nothing. Or when you have an imminent problem that cannot easily be addressed via chat? Chat makes customer service also very impersonal. Eventhough agents have names, you don’t know if it’s an alias or their real name. We have tested the chat function. The waiting can be a bit long sometime but other than that, the service works.
SUPPORT EMAIL: SUPPORT@21CASINO.COM
SUPPORT HOURS ARE 24/7, 7 DAYS A WEEK
Is 21Casino safe and fair?
White Hat Gaming Limited is a company registered in accordance with Maltese Law with registration no. C73232 whose registered office is 85 St John Street, Valletta, VLT1165, Malta and is licensed and regulated by the Malta Gaming Authority for all other customers under licence numbers: MGA/B2C/370/2017 issued on the 1st August 2018.
Gambling can be addictive. Play responsibly.
Our conclusion for 21Casino
21Casino is a rich casino when it comes to online slots. However, the payment method offering is smaller than at other casinos. There are also less live casino games than we usually would expect at an online casino. Without telephone support, chat must work flawless. Therefor, the casino have made themselves very dependent and reliant on one support function. We would give the players a bit more service than that. But if you look further than that, 21Casino is still a nice online casino where you can definitely play for some time.